Much ado has been made of Siri, the iPhone 4S feature/personality. The personal assistant who can create event calendars, send text messages and answer your questions ranging from “Where is the nearest frozen yogurt shop?” (Siri: I have found four frozen yogurt shops within five miles of your location”) to “Do you love me?” (Siri: “I’m not allowed to”). But a few right-brained people have hacked the most popular digital guru since AskJeeves.
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Ok, I’m gonna let the grammar error go since I’m also guilty on that part but this guy committed a bunch of mistakes on his call that are mortal SIN if you are call center agent. First, video recording your call then making fun of your customer (and uploading it on Youtube!) and the way he handle the call. I’ve worked in a call center long enough to know that this guy is not taking his work seriously and will surely put the company in hot waters if he ever encounter those one of a kind customers.

Let me know your thoughts about this video/call!

Less than a year since it was announced, the Apple Mac App Store now exceeded 100 million downloads. In a press release Philip Schiller, Apple’s senior vice president of Worldwide Marketing said “In just three years the App Store changed how people get mobile apps, and now the Mac App Store is changing the traditional PC software industry… With more than 100 million downloads in less than a year, the Mac App Store is the largest and fastest growing PC software store in the world.”
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According to a TechCrunch article “comScore says Google sites (a.k.a. YouTube) was again the top video property in May with 147.2 million unique viewers, 2.17 billion viewing sessions and an average of 311 minutes spent per viewer on the site (that’s an average of 5 hours spent per view in May).” and you can bet that will increase as more and more quality content are uploaded to youtube and other video streaming sites.
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Two days after Google redesigned the Google bar, now Google updated Youtube’s homepage where you’ll have the ability to link your Youtube account to other social media sites like Facebook, Orkut, Twitter and MySpace and if you are using the same Gmail address for your Youtube and G+ account, it’ll automatically be linked.
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Looks like Filipino Call Center agents will have more things to smile about this holiday season as NY Times published a report that the Philippines is now the Call Center Capital of the World.
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It looks like Google’s grand scheme of things is now high-gear. After killing some useless um.. less popular products, Google redesigned the Google bar (it’s the black bar that you see at the top when you visit Google.com). The new Google bar is a simplification and unification of all Google products and has deep integration with the Google’s crown jewel the Google Search and Google+.
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I’m sure you’ve seen the video above and probably sick and tired of it. It’s a video interview by Forbes tech writer Eric Savitz talking and Craig Mundie, Microsofts’s Chief Research and Strategy Officer about the future of xbox 360, kinect and voice/speech control tech on Windows Phone 7 and siri.
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This is the first Google+ TV Ad and I must admit the video and concept is right on the mark. But in real life, a person does not list and categorize all his friends like objects, may be for some people but I don’t do that.

Real life friends is much more dynamic than that of the digital friends list and Google+ (even Facebook) can never replace that.

What do you think about the ad?

Looks like more Google Products will be axed while others will be reincarnated as a feature to new and existing Google Products. I guess Google is serious in creating a one ginormous Google service for the public and I’m sure we’ll see Google+ at the center of this new Google.
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